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Discovering that you have been scammed by a contractor can be a distressing experience. At PROFORCE MASONRY & CONSTRUCTION, we understand the importance of addressing this issue promptly and offer guidance on what to do if you find yourself in such a situation. Here are the steps you should take:

 

1. Document the Evidence

Gather all pertinent information and documentation related to the scam. This includes contracts, invoices, receipts, correspondence, and any other evidence that supports your claim. Be as detailed as possible, noting dates, times, and any conversations or interactions with the contractor.

 

2. Contact the Contractor

Reach out to the roofer and express your concerns regarding the scam. Provide them with a clear and concise account of the issue, referencing the evidence you have collected. Request a resolution or a refund for the services that were not properly provided. It is important to maintain a professional and calm demeanor throughout the conversation.

 

3. Review Your Contract

Carefully review the contract you signed with the contractor. Look for any clauses or terms that may pertain to recourse in situations of dispute or fraudulent activity. Understand your rights and obligations as outlined in the contract.

 

4. Seek Legal Advice

If your attempts to resolve the issue directly with the roofer are unsuccessful, seek legal advice from a professional who specializes in construction law or contract disputes. They can provide guidance tailored to your specific situation and advise you on the best course of action.

 

5. File a Complaint

Depending on your jurisdiction, there may be government agencies or organizations that handle complaints and disputes related to construction and contractor services. Research and find out if there is a governing body you can contact to file a formal complaint. Provide them with all the necessary evidence and information to support your claim.

 

6. Contact Consumer Protection Agencies

Reach out to local consumer protection agencies or organizations in your area. They can provide assistance and guidance on how to proceed with your complaint. These agencies are dedicated to protecting consumers' rights and can assist you in resolving the issue.

 

7. Leave Reviews and Warnings

Share your experience by leaving honest reviews on reputable review platforms and social media. This can help raise awareness about the scam and prevent others from falling victim to the same unscrupulous roofer. Be factual and provide specific details to support your claims.

 

8. Learn from the Experience

While it is unfortunate to have been scammed, use this experience as an opportunity to become better informed and cautious when engaging with contractors. Research and verify the credentials and reputation of any future contractor service providers thoroughly. Obtain multiple quotes, ask for references, and read reviews from trusted sources before making a decision.

 

If you have any concerns or questions about our services or need assistance, please do not hesitate to reach out.

A message from the website facilitator (wiredbusiness.co.za). Our priority is to provide a beautiful website to our valued customer (the owner of this website). But we also want to ensure transparency in all aspects of our website design and hosting services. Therefore, we want to inform you that this website has been facilitated by a trusted web design agency. However, we must emphasize that none of the information provided on this website has been verified by the website facilitator.

 

Disclaimer for Stock Images:

We also want to address the images featured on our site. Please note that the images displayed are not the customers own work but are selected from stock image libraries. These images are chosen to visually enhance the website and may not directly represent specific completed projects. However our customer asserts that the work they carry out on your roofing project will be of the highest standard, even if the images on this website do not accurately reflect their own completed projects.

 

Disclaimer: Do Not Rely on the Content of the Website:

It is important to understand that none of the information presented on this website has been verified by the website facilitator. Whilst the website facilitator makes every effort to ensure the accuracy and reliability of the content, we cannot guarantee its validity. We recommend that you use your discretion when relying on the information provided on this website. If you have any specific questions or concerns regarding the contents of this website, you should direct them to the website owner.

 

Disclaimer for Vulnerable Individuals:

Furthermore, we understand that some individuals may be more vulnerable and require additional support when making important decisions. We strongly advise these individuals to seek advice from a trusted family member or legal representative before agreeing to any contractor work. By involving someone who can provide independent guidance, you can ensure that your best interests are protected throughout the process.

 

In conclusion, we want to emphasize that these disclaimers are intended to keep you well-informed and to provide you with a transparent understanding of our operations. We are committed to delivering top-quality workmanship, exceptional customer satisfaction, and stunning user friendly websites.